Art’s VIP Club

The service man was outstanding. Very professional and knowledgeable. I would use art plumber again and recommend the company to others.

Wade was amazing! He was very professional, friendly and extremely helpful. His partner/coworker (I believe his name was Adrian) was also professional, friendly and helpful. I feel that they did an excellent job and they completed the job quickly. I would highly recommend Wade! Thank you!

John was very knowledgeable, professional, and excellent communicator and a real credit to his company and his profession.

Annual AC maintenance svc Dec 8, 2025. Technician Eddy Providence was absolutely marvelous. The best Technician so far in my 5yrs with this company. Very polite, professional, competent and thorough. I will be requesting him for future service visits.

Great representative.

Louis was very knowledgeable & advise his findings.

Could not have found a better service. Through a Home Depot purchase, Arts AC,Plumbing and Electrical was the installer for installation of a kitchen faucet. The experience was flawless. The installer was on time and very professional. Will definitely use again.

Very happy with the promptness and quality of service from first phone call to end of service.

I can’t say enough good things about Jerry my A/C tech. He was responsive, on time, and extremely knowledgeable. He explained my options clearly, didn’t try to upsell anything unnecessary, and fixed the issue quickly. It’s refreshing to find someone this honest and dependable. Five stars without hesitation.

Excellent and professional job. Thanks John.

Wade Frank from Art Plumbing was way more than what I expected. He was on time, very courteous, very knowledgeable and did a superb plumbing job in my bathroom. I recommend him. Thumbs👍 for Wade👏🎉💥!

Very knowledgeable and honest

Ryan was polite and professional explaining all what he was going to do. He was very thorough!

Thorough explanation of everything and very fast replacement of water heater

Charlie was awesome in helping us to buy a new A/C unit. He was extremely knowledgeable and helpful in getting us exactly what we needed. Angel and Sebastian just installed our new A/C unit and they were incredible. They were very professional and considerate of our house. They worked hard the entire time they were here and were very thorough. I highly recommend this company and especially this team of workers. We are so happy with the work they did. It was not an easy job. They were great.

Daniel with Art Plumbing was extremely professional and thorough. Took the time to explain all potential options to fix the homes main sewer line. Did not try to sell me on work that was not needed even when I asked if we should do it.

A tale of 3 technicians. The blower motor on my A/C unit died exactly one month out of a ten year warranty. I wasn't ready to give up on the unit and buy a new one. Nor was I terribly thrilled with my prior A/C company, So I called around for some quotes. Of course nobody in the HVAC business will give any sort of estimate over the phone even if you know exactly what is wrong. They all want $100 to come out and look at it, which you can then use toward the cost to fix it. If you don't like their ridiculous quote you are out a hundred bucks. It doesn't take a genius to know the blower motor is bad when it is receiving power but the fan isn't spinning. Still only one of five companies would give me a ballpark figure over the phone, $3,200, but they recommended a whole new system instead. I went with Art Plumbing A/C and Electric. They sent out Jerry to diagnose it. Jerry was great, very personable and knowledgeable. He confirmed the blower motor was bad and offered me a Carrier OEM replacement motor for $1,600, or a generic motor for $1,100. Since I am just trying to get a few extra years out of this 10 year old Carrier A/C, I opted for the cheaper one. Jerry agreed, and ordered the motor. We scheduled an install for 2 days later, including a quick fan cleaning, since it is a 5 minute job when the motor/fan is pulled out of the unit. Install day, and Jerry is sick, so I get Louis instead. Louis barely even grunts hello. He checks the motor over that was on his truck for install. He is unhappy with it, says it won't work on my unit and recommends a Carrier OEM motor for $2,500. Furthermore he tells me cleaning a fan is a $450 service charge, even though the fan was already being removed. I asked if I should talk to a manager. He says he needs to call the office. He spends an hour in his truck on the phone. Finally he emerges and says he won't install it, they will have to send Jerry back out because he doesn't want to mess with it and doesn't recommend that motor. The next day Jerry is still sick and I get John. He agrees the generic motor is more than sufficient and will outlive the 10 year old system. In under 2 hours he has the motor installed and cleaned the fan. A/C was fixed. I gave this company 4 stars begrudgingly. I wanted to give the company 3 stars or less after my experience with Louis and the lack of communication from management. I had to juggle my work schedule to be home for the rescheduled visit with John, which also was another day with no A/C. Furthermore, repeated calls to management to clarify the situation were never returned. Seriously, in 3 days I couldn't get a single supervisor on the phone. I called several times and was always promised a call back in a few minutes, but I never once got a call back. However if you want to talk to an AI operator rather than a human, let alone a supervisor, this is the company for you. In the end I am begrudgingly giving the company 4 stars because of Jerry and John's phenomenal service. I'll need a new A/C unit in 4-6 years, but I'm not sure I'd use this company again. God forbid I ever need to get them on the phone.