Happy Friday one and all, another work week winds down and I hope you have a great weekend.
Vince Lombardi once said “Perfection is not attainable, but if we chase perfection we can catch excellence.” When you stop and think about that, it is a very powerful statement. In today’s world it is very hard to find service companies that chase perfection.
I want to spend a little time on how we chase perfection here at Art Plumbing, Air Conditioning & Electric. My faithful readers will know that there is a lot of science that goes into how a building works, whether it’s the AC system, the plumbing, or the electrical, it is not just plug and play. There are load calculations for the AC system as well as the electrical system, and flow rates for plumbing. I could go on for pages about the complexity of construction and tying it all together, however, I’m sure you’d be bored one hundred words in.
So, when it comes to chasing perfection, what do we do differently here you ask? Personally, I take at least one continuing education class every other month or so, and we have classes every Tuesday and Thursday mornings at Art University. The topics vary week to week. Sometimes the topic is new products that have hit the marketplace, sometimes it’s people skills, and of course the classes sometimes focus on processes and procedures.
One of the things I love about working here is that our owner understands the importance of being on the cutting edge of what is going on in the industry. Notice I said cutting edge, and not bleeding edge. While new technology is great, we won’t offer it to our clients until we have had a chance to test it ourselves, or there is enough data to make sure it is the right thing to do.
Education, practice, and training are not the only things that go into our chase of perfection, it’s our values, morals, work ethics, our mission statement, and our vision all coming together on a daily, even hourly basis. Again no person or company can achieve perfection no matter how hard they try. Excellence on the other hand is very achievable if you always strive for perfection.
You can check out our company’s full values statement here https://www.artplumbingandac.com/about-us/value-statement/ — I’m stepping off the soapbox for now as I’ve got a rat infested attic to check out, so let me leave you with this thought. “Excellence is to do a common thing in a uncommon way” – Booker T. Washington
House Whisperer out!
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